Hermes Group continues on the road to success: Turnover up 9.0 % to €3.5 billion

13.05.2020 | Hamburg

The Hermes Group continues to write its success story. In the financial year 2019/20, which ended on 29 February, the Group once again recorded profitable growth.

The trade and logistics service provider, which specialises in the B2C and C2C segments, increased its consolidated turnover (adjusted for exchange rate fluctuation) on a comparable basis by 9.0 % to €3.5 billion. In doing so, Hermes has further consolidated its strong second-place position in the three largest European CEP markets of Germany, the United Kingdom and France. Hermes has extended its competitive edge in the two-man handling segment in both Germany and France. Hermes has 15,563 employees around the world, of whom 10,204 (FTE) are based in Germany. The start of the new financial year has been shaped by the coronavirus pandemic. Following an initial fall, Hermes Germany has since seen shipment volumes increase by around 40 %, while ensuring that delivery quality remains consistently high.

“The Hermes Group has again recorded above-average growth for 2019, both in terms of turnover and shipment volumes, and has done so in a highly dynamic and competitive market environment. We are particularly pleased that, in respect of profit performance, it proved to be one of the best financial years in Hermes’ history. Continued investments in a dense network of modern locations and in new technologies were significant factors in this success. In addition, innovative and customer-centred solutions for final-mile delivery have helped us to unlock further opportunities for growth. As a logistics partner to numerous major online shops and multi-channel retailers, these investments have seen Hermes continue to play its role in the growth of global e-commerce.” Kay Schiebur, Otto Group Services Executive Board Member and Chair of the Supervisory Board of Hermes Europe

Financial year 2019/20 for the Hermes Group


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About Hermes

Hermes is an international trade and logistics services provider based in Hamburg and part of the Otto Group. The company is a leading specialist for retail-related services and a partner of numerous distance sellers, multi-channel retailers and online retailers in Germany and abroad. The range of services offered by the companies operating under the Hermes brand covers the entire retail value chain: sourcing, quality assurance, transport, fulfilment, home deliveries, two-man handling and global e-commerce services. In the 2019/20 financial year, the Hermes Group increased its total revenue to 3.5 billion euros. Hermes employs 15,563 people worldwide and is present in the most important European e-commerce markets with its own parcel companies. Further information: