collectAI provides AI-based services to manage account receivables, covering the end-to-end process from e-invoice, dunning to debt collection. The company helps its clients balance between collection rates, costs and customer retention.
Combining high automation and deep learning algorithms, collectAI fundamentally improves the customer experience, putting the needs and behaviour of the end consumer to the centre of the service. It uses digital communication channels and payment solutions to innovate and digitise the invoicing, reminder mechanism and debt collection process.
Founded in 2016, collectAI is part of Germany’s largest e-commerce retailer, the Otto Group. With its team of around 30 employees, the Company manages a volume of more than EUR 15m in receivables.