The Hermes Group was founded in 1972 by Werner Otto as an exclusive delivery service for OTTO-Versand. Today, Hermes provides its clients and private customers with the full spectrum of services covering the entire retail value chain.
From goods sourcing, through quality assurance, transportation, order fulfilment, to end-customer delivery, thanks to its 12 own specialised subsidiaries the Hermes Group is the only provider worldwide that is able to offer such a complete service portfolio. A reliable, award-winning and highly experienced partner in the retail sector to online retailers and multichannel retailers alike, the Hermes brand particularly stands for global customer proximity.
The original small delivery service has today become one of Europe’s largest parcel-services provider (annual sales of around EUR 2.4 billion in FY 2015) to the end-customer, operating one of the continent’s highest-performing logistics hubs. Hermes Europe GmbH delivers more than 580 million items in Europe every year, and is active in 22 countries around the world.