collectAI provides AI-based services to manage account receivables. Covering the end-to-end process from e-invoicing and dunning over to debt collection the Company helps its clients balancing between collection rates, costs and customer retention. It combines high automation and deep learning algorithms. With this, collectAI fundamentally improves the customer experience, putting the needs and behaviour of the end consumer to the centre of the service. It uses digital communication channels and payment solutions to innovate and digitise the invoicing, reminder mechanism and debt collection process. collectAI, founded in 2016, is part of Germany’s largest e-commerce retailer, the Otto Group. With its today more than 30 employees, the Company currently manages a volume of EUR 15m receivables.
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